FAQ

All the answers for your questions in one place.

You can easily reach us via the contact form.

Paw & Property specialises in dogs and cats, but also has regular assignments with other animals. The best thing to do is to contact us and we can discuss your ideas and the needs of your animals together.

Normally only one dog per assignment, but we can look after up to four dogs from the same household. Please enquire about availability.

Yes, we are happy to look after your dogs at your home until midnight. Beforehand, we will discuss your dogs’ needs with you and go through checklists, behaviour and care routines together. Please contact us to check availability.

We’ve got you! You book our Wedding Care service and enjoy your special day without a worry in the world.

Get ready in the morning, your dog is taken care of until it’s time to walk alongside you, bring you the rings, look at you in awe and bomb some photos afterwards. We will make sure your dog feels integrated without being overwhelmed.

Please contact us to check availability and make your dream wedding come true.

We don’t offer ordinary pet care, but rather a sense of trust and security so that you can enjoy your holiday or event worry-free. In addition, Paw & Property offers you a 100% care guarantee, giving you peace of mind that your pets will be well looked after while you are away. For more information, please contact us via the contact form.

Yes, you will receive a daily update with photos and videos of your pets and we will answer all your questions. Please be aware that we will never disclose a care location. If you have any questions now, we look forward to hearing from you!

Yes, a change or cancellation is possible at any time. You can find out about the applicable cancellation fees and conditions here.

Don’t worry, it can happen! During the care period, we will organise everything your pet needs for the entire care period in consultation with you and note this on the final invoice. You can find out about the purchase costs here.

Your cat has a vet appointment in your absence that you completely forgot about and don’t want to postpone again. Yes, of course we can do this for you! You can find out about the additional costs here.

Yes, you can inform us of the medical condition and we will follow your vet’s instructions. Please note that we cannot look after animals with infectious or acute illnesses, as the risk of infection for carers and other animals is too great. Further information can be found here.